Wednesday, October 18, 2017

Chinese state media report bloated battery in Apple's iPhone 8

  • >> Reuters
    Published: 2017-10-08 15:09:15 BdST

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One of the first customers pays for a new iPhone 8 at the 5th Avenue Apple store in New York City, US, September 22, 2017. Reuters

A fresh case of Apple's new iPhone popping open due to a swollen battery has been reported in state media in China, the world’s biggest smartphone market where the US firm is seeking to revive faltering sales.

The incident comes as Apple investigates similar cases reported in Taiwan and Japan of batteries in its latest iPhone 8 Plus becoming bloated, causing the device’s casing to open.

On its website on Thursday, China’s state-backed ThePaper.cn cited an iPhone buyer surnamed Liu as saying his newly purchased iPhone 8 Plus arrived cracked open on Oct 5. There was no sign of scorching or an explosion.

Liu told ThePaper he bought the handset through online marketplace of JD.com. He said he did not charge the new device and returned it to the seller.

Pictures taken by Liu and displayed on ThePaper’s website showed an iPhone 8 plus split open along the side featuring the sim card holding, with the phone’s internal parts visible.

People buy the iPhone 8 at the Apple Orchard Shop in Singapore September 22, 2017. Reuters

People buy the iPhone 8 at the Apple Orchard Shop in Singapore September 22, 2017. Reuters

An Apple spokesperson said the company is looking into the matter and declined to comment further.

The incident comes as indifferent reviews of the iPhone 8, which comes 10 years after Apple released the first version of the revolutionary phone, drove down shares of the company since the handset’s launch.

Some investors worry whether pre-orders for the device were well below previous launches, although some Apple fans are waiting for the premium iPhone X due out in early November.

Apple competes in China with local makers, including Huawei and Oppo, which sell phones with high-end features at lower prices.